The Product Support Sales Representative (PSSR) is responsible for the coverage, retention, development, and customer satisfaction of a specific group of customers within the Tri-Cities, Washington region. This individual should be ambitious and have a passion for delivering innovative product support solutions to Modern's customers. Annual base salary + monthly commission (The first-year guarantee on commissions to be at least $4,000 per month). This is an exempt position and is not eligible for overtime pay. Note: The individual selected for this position will be working out of the Tri-Cities, Washington region. Job Requirements/Skills:

• Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around - customers, suppliers, manufacturers, and co-workers.
• Provide exceptional customer service.
• Ability to take the initiative to accomplish work with little supervision.
• Good verbal and written communication skills.
• Ability to exercise integrity, confidentiality, and discretion.
• Effectively manage relationships both internally and externally.
• Excellent time management and organizational skills.
• Capable of working with all levels of the organization.
• Teamwork: cooperate and support others within the Modern Machinery organization.

Education/Experience:

• High School diploma required. Bachelor's degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience.
• Requires a valid driver's license and the ability to maintain an insurable driving record.
• Proficient in Microsoft Office products (Outlook, Word, and Excel).

Nature and Scope of Job:

• Requires prolonged sitting with periodic lifting, walking, standing, bending, stooping, and stretching.

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``` - Demonstrate Modern Machinery's core values and promote the mission and vision of the company. - Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company's safety goals. - Effectively communicate with and establish relationships with assigned customers. - Develop sales forecasts and business plans for each customer. - Utilize the company's CRM system to track and maintain customer records. - Promote growth and increase sales activity for parts and service. - Identify new or additional opportunities for aftermarket sales. - Sell service programs. - Perform and coordinate market and opinion surveys. - Provide customers with quotes related to product support. - Perform machine inspections and evaluations. - Communicate the progress of repair(s) to customer's equipment in the shop. - Assist in successfully negotiating and settling customer product support disputes. - Execute on short and long-term goals through good management and planning.

The duties described above are the general nature and levels of work performed and are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of this position. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity