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UL, LLC Brand Protection Manager in Shanghai, China

The Brand Protection Manager (BPM) will investigate and undertake enforcement actions against persons and organizations involved at any point of the supply chain of products bearing counterfeit UL Solutions Marks. The position is responsible for developing investigative plans, gathering, and evaluating facts, conducting investigative interviews, managing service providers and contractors, writing investigative reports, and supporting the global brand protection mandate. The role calls for extensive interface with law enforcement agencies and cultivating strong operational partnerships. The BPM is expected to resolve complicated and sensitive matters in an efficient and effective manner. Other duties include the preparation and delivery of training to internal and external audiences.

  • Manage brand protection professional staff, investigations, and enforcement actions in designated areas.

  • Is accountable for performance of team and influences others to adopt different points of view.

  • Manage and monitor outside service providers and contractors.

  • Prepare investigative plans and reports to support enforcement and legal actions.

  • Obtain and manage evidence to support administrative, civil, and criminal actions.

  • Provide affidavits, victim impact statements, and testimony to support legal proceedings.

  • Assist in building and maintaining relationships with various UL Solutions Customer Operating Units

  • Prepare and provide training material and presentations to a variety of audiences.

  • Build and maintain excellent partnerships with public and private sector organizations.

  • Provide technical guidance to employees and customers.

  • Positively impact department’s ability to achieve ongoing service requirements and objectives.

  • Support problem solving, process improvement, projects, and strategic planning initiatives.

  • Carefully manage and monitor expenses.

  • Read and follow the UL Solutions Code of Conduct, and follow all physical and digital security practices.

  • Perform other duties as directed.

  • A minimum of five years experience managing brand protection investigations & enforcement actions.

  • University Degree at the bachelor’s level preferred.

  • Strong working knowledge of law enforcement and customs procedures.

  • Demonstrated first-hand experience working directly with law enforcement authorities.

  • Good working knowledge of intellectual property laws in the respective region.

  • Strong investigative skills with a proven ability to manage complex investigations.

  • Strong experience working with and managing external service providers.

  • Highly organized, analytical, and detail-oriented with superior time management skills.

  • Possess and establish a network of contacts within relevant law enforcement agencies.

  • Demonstrated ability to write concise and factual investigative reports.

  • Proven ability to recognize and evaluate facts and objectively analyze situations.

  • Demonstrated ability to manage budgets.

  • Excellent oral and written English communication skills (other languages an asset).

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

Mission: Working for a safer world

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

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